Assist the Restaurant Manager in Interviewing, selecting, training,
counseling and disciplining outlet staff.
Supervising the floor during meal periods to ensure that all Capella standards and
steps of service are met through all guests interactions.
Ensuring that checklists, requisitions and proper opening an
d closing functions are
being completed each shift.
Communicate effectively, both verbally and in writing, to provide clear direction to
Observe performance and encourage improvement where necessary.
Ensure staffing levels for all outlets are ac
curate based on hotel and outlet business
levels. Organize and conduct pre
-shift and departmental meetings communicating
pertinent information to the staff, such as house count and menu changes.
Communicate with guests and employees using a positive and clear speaking voice,
listen to and understand requests, respond with appropriate actions and provide
Remain calm and alert, especially during emergency situation and/or heavy hotel
activity, serving as a role model for the staff and other hotel employees.
Ensure basic standard operating procedures for all outlets are in place and are in
compliance with Federal, state, local and Capella’s own practices. (e.g. ServSafe,
Ensuring that all steps of services as outlines
in training materials are being followed
on a daily basis.
Interact positively with customers promoting hotel facilities and services.
problems to the satisfaction of involved parties.
Answer telephones in a clear voice,
coordinate and document reservations.
Organize special events in the restaurant
such as receptions.
Maintain rapport with all departments and attend relevant
Move throughout the facility and kitchen areas to visually monitor and take action to
ensure food quality and s
ervice standards are met.
Verify temperatures, judge
appearance and ta
|Experience||3 - 5 Years|
|Salary||1 Lac 50 Thousand To 2 Lac 50 Thousand P.A.|
|Industry||Hotel / Restaurants /Travel / Airlines|
|Qualification||Other Bachelor Degree|
|Key Skills||management work knowledge of work handling power communication power|
GOLDEN ORCHID PLACEMENTS SERVICES
|About Company||Golden Orchid Placement Services in Lucknow offers a host of integrated services that succumb to the various requirements of the clients and candidates. Apart from providing hiring services, they provide consultancy by trying to understand the client’s needs and requirements before starting the hiring procedure. They also have trained personnel who understand the job needs and preferences of the candidates and further help them in seeking their careers.|