Golden Orchid

Recovery Officers

Posted by Admin on September, 01, 2016

The Collections Officer is responsible for performing loss mitigation and recovery activities regarding delinquent or charged-off accounts in accordance with Bank and legal guidelines, including related state and federal regulations. This position is typically aligned with the routine outbound collections calling process and frequently requires guidance on non-routine situations; ensures attainment of individual, department and Bank wide goals to minimize loss and enhance loss recovery; performs collection activities for multiple products, utilizing various systems and methods; participates in the early, mid or late stages of the collection process to include loss mitigation, foreclosures, repossessions, pre charge-off, charge-off, recovery, bankruptcy and agency liaison collections. The position has a direct and important impact regarding the mitigation and recovery of Bank losses. Performs a variety of routine daily tasks; reviews reports, prepares correspondence; participates in special projects.


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